When I first got in contact with Oracle Legal Ltd I knew that I was paying for the insurance policy, but I didn’t know how much I had paid up until that point, or whether I was entitled to make a claim.
After speaking to your claim advisor Kyle I realised that the PPI may have been mis sold and it would be worth making a claim to be sure.
I’m very pleased that I did get in contact with you as you provided a 5 star service from start to finish. Kyle was a brilliant advisor and provided me with all the information I needed. I was so pleased with how the claim turned out and have already referred a close friend.
I originally believed that PPI was a compulsory policy, after finding that it wasn’t I couldn’t believe that the banks would mis sell it to me.
At this time we are continuing business as usual however our team will now largely be working from home. This limits our phone contact availability. Customer support remains available Monday to Friday but please email in to email@example.com with your query. We aim to get back to you within 48 hours. On receipt of PPI refunds our fees remain payable and can be paid via our website www.oraclelegal.co.uk/payments/ or via BACS. We are also working on some other areas of potential claim for you in connection with your PPI and will be in touch shortly where applicable to present this to you.