I didn’t know if I had a PPI policy and when I spoke with Oracle Legal Ltd, I was told I didn’t.
But they did find that I had some unfair charges on my credit card after they investigated that for me and I was very happy when they came back to me to say they had managed to get me a refund for those charges!
At this time we are continuing business as usual however our team will now largely be working from home. This limits our phone contact availability. Customer support remains available Monday to Friday but please email in to email@example.com with your query. We aim to get back to you within 48 hours. On receipt of PPI refunds our fees remain payable and can be paid via our website www.oraclelegal.co.uk/payments/ or via BACS. We are also working on some other areas of potential claim for you in connection with your PPI and will be in touch shortly where applicable to present this to you.