Refunds Policy

You’re entitled to a statutory cooling-off period of seven days after paying your invoice through our online payment system, during which you have the right to cancel and get a full refund.

In order to cancel you must provide notice of cancellation to us at our business address either by post, fax or email no later than 7 working days after payment.

If we’ve sent you an invoice then we’ve already completed our service to you in getting you a PPI refund, so if you choose to cancel your payment you’ll need to use another payment method to cover your invoice.

IMPORTANT:The last day we can accept a new claim is Friday 23rd August – midday – to ensure the paperwork is properly processed and lodged with your lender before the cut-off time.