This page is all about helping you progress your PPI claim as quickly as possible, from uncovering all of your mis-sold PPI policies to getting account numbers from lenders.

Mis-sold Packaged Bank Accounts (PBAs)

If you are looking for help or information regarding claims on mis-sold packaged bank accounts (PBAs), click here to learn more about that.

You May Have More Mis-sold PPI Policies Than You Think

We often find that people have more PPI claims than they realise. It’s quite frequent that clients have forgotten about certain borrowings that may have mis-sold PPI attached.

We advise our clients to let us know about all of their borrowings, including:

  • – Loans
  • – Credit cards
  • – Mortgages
  • – Re-mortgages
  • – Car finance
  • – Furniture/whitegoods finance

Rack your brain for all the borrowings you’ve ever had. If you want to be absolutely sure you haven’t missed anything, you can run a credit check on yourself.

A credit check will produce a report showing you every borrowing and finance you’ve ever had (and where PPI is attached, whether you knew about it or not).

You can use an online service such as www.Noddle.co.uk or www.Experian.co.uk to perform your credit check. They’ll have a record of your previous loans and finance agreements.

Account Numbers and Paperwork Not Needed To Start Your Claim

When the PPI scandal first broke, each individual PPI claim had to be submitted with its associated account number. If you couldn’t remember your account details, it was still possible for you to claim, but it would often involve a lot of additional work and sometimes a fee.

That has now changed due to a special agreements we have with most of the main lenders.

For many of the main banks, all that’s needed from you to get your claim started is:

  • – Your full name
  • – The address you were living at when you took the finance

This will allow them to run a search across their entire network for any loans, mortgages or other finance agreements you may have ever had with them. In many cases, they will also search the databases of their sister companies too.

And, unlike before, you won’t have to wait 8 weeks to get your account details.

Some banking groups still require just one account number in addition to your name and the address you were at when you took the finance. But it can be for any account.

For example, if you have a current account with the bank in question, that account number will allow them to search their network for you.

For up to date information as to what will be required for your individual situation, call us free on 0800 840 7292. We will provide you with the correct information as it pertains to your situation. All without charge or obligation to pursue your claim further through us.

Lender Phone Numbers

To save you from searching the net, getting through to the wrong department and being passed from pillar to post, here’s a list of lenders in alphabetical order and their phone numbers.

WHEN YOU CALL, DON’T SAY IT’S ABOUT PPI…

Just say you want the details for your records.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

A W D Home Finance Ltd 0116 249 2666
AA Finance 0845 300 4706
Abbey National 0845 600 6014
Accord Mortgages 0845 1 200 872
ACF Car Finance 0845 271 7824
Adams (Creation Finance) 0871 376 921
Advantage Finance 01472 233220
AIB (Allied Irish Bank) 0845 600 5204
ALD Automative 0117 908 2000
Alliance & Leicester 0845 600 6014
Allied Irish Bank 0207 647 3300
ALPHERA Financial Services 0870 5050 125
American Express 0845 604 2638
Aqua 0845 601 0436
Argos 0845 640 0701
Arnold Clark 0844 815 2129
Ascenden 0845 601 3679
Asda 0871 522 5888
Associates 0800 005 500
Audi UK t/a Volkswagen Financial Service (UK) Ltd 0870 010 2022
Aviemore Funding Ltd 0845 602 7795

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B

B.H.S. 0844 811 9111
Bank of America 0800 062 621
Bank of Ireland 0845 300 8000
Bank of Scotland 0845 725 3519
Banque PSA Finance 0845 086 7070
Barclays Bank PLC 0844 811 9111
Beneficial 0845 740 4404
Billing Finance Ltd 08448 463463
Birmingham Midshires 0845 300 2627
Black Horse 0844 824 8888
BMW Finance 0800 325 600.
Bradford & Bingley 0844 892 2590
Bristol & West 0845 300 8000
Britannia 0844 499 4350
British Credit Trust 0845 840 1264.
Brokers for Cars c/o GA Finance & Leasing Ltd 01773 512806
Brunswick Home Loans 01452 228 970
BT 0800 062 621

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C

Cabot Financial (Europe) Ltd 01293 228 702
Cahoot 0844 9000 900
Capital Bank 0844 800 7915
Capital One 08444 812 812
Carlyle Finance 0844 7704438
CC Automotive Group Ltd T/A Carcraft 0800 923 9500
Central Trust Plc 0800 980 6274
Chapel House Motor Company 01744 649632
Chartered Trust (Blackhorse Finance) 0844 824 8888
Chelsea Building Society 0845 166 9300
Cheltenham & Gloucester 0845 600 9613
Chrysler Finance 01753 511431
Citi Credit Cards 0800 005 500
Citi Loans 0800 005 500
Clode Retail Finance 02920 468 900
Close Brothers Military Services 0870 6070717
Close Consumer Finance 0870 6070717
Close Motor Finance 01302 646 464
Clydesdale Bank 0845 602 5410
Clydesdale Financial Services 0844 811 9000
Commercial First Mortgage 01277 358 200
Compu Credit UK 01293 228 702
Co-operative (Britannia) 0845 746 4646
Countrywide Mortgage Services 0800 988 7925
Coventry Building Society 0845 766 5522
Creation Finance 0845 300 0000
Cumberland Building Society 0845 601 8396
Currys / HFC 0870 010 0453

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D

DB Mortgages 0845 052 2281
Debenhams 0871 522 5050
Derbyshire Building Society 08456 004 005
DFS / Santander 0871 522 5085
Direct Line 0845 246 8123
Dorothy Perkins c/o Santander 0871 522 5085
Dunfermline Building Society 0845 345 04 09

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E

East Anglian Finance Ltd 01945 588655
Egg 0844 811 9111
Endeavour / HFC 0870 010 0453
Evergreen Finance Ltd 0870 241 4519
Everyday Loans 0800 288 9001

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F

FGA Capital 0871 522 5603
FGA Capital UK Ltd 0844 561 4738
Fiat Auto Financial Services Ltd 00800 3428 0000
First Active 0845 30 30 20
First Direct 0845 610 0100
First Direct Credit Cards 0870 535 3344
First Direct Loans 0845 610 0100
First National 0844 893 0925
First Plus 0845 650 6600
First Response 0844 873 0809
First Trust Bank Credit Cards 0845 6005 925
First Trust Bank Loans 0845 6005 925
FMD Financial Services 0141 944 6600
Ford Finance 0845 712 5490
Forthright Finance Limited 08453 001531
Fortis 0141 221 8471
Freedom Finance 0800 432 0142
Furness Building Society 0800 834312
Future Mortgages Ltd 0870 010 9037

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G

GE Capital Bank Limited 0207 302 6300
GE Money Home Lending 0800 316 1625
GM 0870 010 0453
GMAC UK Plc 0844 871 2222
Goldfish 0844 811 9111

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H

Halifax 08457 20 30 40
HFC 0870 010 0453
Hitachi Finance 0844 375 5500
Home Retail Group 0845 603 6677
Honda Finance 0845 200 8000
House of Fraser c/o Santander 0871 522 5085
HSBC 0800 88 11 55
Hyundai Motor Finance 0871 522 5745

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I

iGroup 0800 316 1625
Ikano Financial Services 0871 781 3080
Intelligent Finance 0845 609 4343
International Acceptance 0191 516 6194
IPF 0113 285 6700

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J

JCB Finance Ltd 0800 150650
JJB 0871 703 4999
John Lewis 0800 633 5693

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K

Kensington 0845 199 2222

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L

Lancashire Mortgage Corporation 0161 273 7373.
Land Rover Finance 0800 110 110
Leeds Building Society 0113 225 7777
Lexus Financial Services 0870 850 7788
Littlewoods 0844 556 0104
Liverpool Victoria 0845 6405280
Lloyds TSB 0845 300 0000
Lombard Direct Credit Cards 0870 606 0606
Lombard Direct Loans 0800 215 000
Look Again 0871 244 4456

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M

Mallard Vehicle Finance 01206 243100
Marble 0845 602 7795
Marks & Spencer 0845 900 0900
Marshall Motor Group Ltd 01223 377000
MBNA 0800 917 6592
Mercedes-Benz Finance 0870 847 0700
Midland Bank / HSBC 0800 88 11 55
Mint 0870 410 0870
Moneyway 08451 117 125
Monmouthshire Building Society 01633 844345
Monument 01293 228 702
More Than / Lloyds TSB 0845 300 0000
Morgan Stanley 0207 425 8000
Mortgage Agency Service 01752 236 501
Mortgage Express (Bradford & Bingley) 0844 892 2590
Mortgages PLC 0845 356 2497
MotoNovo Finance 0844 7704438

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N

National & Provincial (Santander) 0871 522 5085
Nationwide 0845 730 2010
Natwest 0800 015 0319
Nemo Personal Finance 0845 371 0460
Newcastle Building Society 0845 600 4370
NEXT 0844 844 8000
NIIB Group Ltd 0844 892 1848
Nissan Finance 0871 987 0091
North Star Financial Services Ltd 0845 2600 234
Northern Bank 0845 6002 882
Northern Rock 0845 603 9913
Northridge Finance 0844 8921846
Norton Finance 01709 518518
Norwich & Peterborough Building Society 0845 300 2511
Nottingham Building Society 0115 9564704

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O

Oakam 0844 84 85 767
Ocean Finance 0330 303 1234
Opus 0207 871 0464
Orange Credit Card services 0844 811 9111

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P

Paragon 0845 849 4060
Paratus AMC Limited 0844 770 8030
Park Motor Finance 020 788 88888
Peugeot Finance 0845 200 1234
Picture 0845 234 0310
Pink Home Loans 01543 302 300
Platform Finance 01752 236555
Portman Building Society / Nationwide 0845 730 2010
Post Office 0800 169 2000
Preferred Mortgages Ltd 0845 6032905
Principality Building Society 0845 045 0006
Principles 0871 781 3080
Priority Club 0844 811 9111
Providian 0844 811 9111

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R

R. Raphael & Sons Plc 020 7292 5400
RBS 0800 015 0319
RCI Financial Services 0871 987 0091
Redstone Mortgages 0844 8922730
Renault Finance 0871 987 0091
Rise 0844 556 0300

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S

Sainsburys 0845 601 4034
Santander 0871 522 5085
Scottish Widows Bank 0845 845 0829
Siemens Financial Services Ltd 01753 434 000
Skipton Building Society 0845 850 1711
Sky c/o Barclaycard 0844 811 9111
Solution Finance Ltd 01522 722292
South Lakeland Parks Limited 015395 69830
Southern Pacific 0845 601 3679
St. James’s Place Bank 0845 602 6200
Standard Life 0800 634 7474
Subaru (UK) Ltd 08446 626 612
Suzuki 0500 011959
Swift Advances 0845 074 8811
Sygma Bank Ltd 0871 703 4999

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T

Tesco 0141 331 2366
The Co-operative Bank 08448 44 88 44
The Funding Corporation 01244 200 200
The London Mortgage Company t/a Acenden Limited 0845 601 3679
The Mortgage Business 08457 253 253
The Mortgage People 01606 45577
The Mortgage Works 0845 45 45 800
The One account 08453 01 01 01
Thomas Cook 0845 30 111 03
Time Retail Finance 0845 330 9030
Topshop c/o Santander 0871 522 5085
Toyota Finance 0844 701 6202

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U

UCB Home Loans 0845 940 1400
Ulster Bank 0289 024 4112
United Dominions Trust 0208 447 2447

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V

V12 Personal Finance Limited 02920 468900
Vanquis 0871 770 5555
Vauxhall Finance 0845 600 1500
Virgin Money 0871 522 5057
Volkswagen Financial Service (UK) Ltd 0870 010 2022

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W

Wagon/Pinnacle 020 8207 9000
Welcome Finance 0800 678 1100
West Bromwich Mortgage Company Ltd 0845 330 0611
Woodchester Finance (GE Capital) 0800 009 3605
Woolwich 0800 022 4022

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Y

Yes Car Credit No Number
Yorkshire Bank 0845 602 5410
Yorkshire Building Society 0845 1 200 100

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Z

Zopa Ltd 0207 580 6060

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If you need any more information or support with your claim, call us for free on 0800 840 7292 or 0161 761 8802.