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What To Do

Tick as many boxes below as apply to you.

Additional comments can be made in the last section and will be greatly appreciated:

  • If the reason you haven't returned your claim pack is not on the list, please provide it here. If you have any other comments, such as changing your mind about using our company, we would be grateful if you would elaborate here.


MARCH 23RD 2020

At this time we are continuing business as usual however our team will now largely be working from home. This limits our phone contact availability. Customer support remains available Monday to Friday but please email in to with your query. We aim to get back to you within 48 hours. On receipt of PPI refunds our fees remain payable and can be paid via our website or via BACS. We are also working on some other areas of potential claim for you in connection with your PPI and will be in touch shortly where applicable to present this to you.

IMPORTANT:The last day we can accept a new claim is Friday 23rd August – midday – to ensure the paperwork is properly processed and lodged with your lender before the cut-off time.