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No Win No Fee PPI Claims Explained

The term ‘No Win No Fee’ has been banded about for the last decade by claims companies, usually offering injury claims services or similar legal assistance. But since the emergence of financial claims and in particular mis sold PPI cases, this ‘can’t lose’ feature has become firmly entrenched as a minimum requirement when choosing someone to help you get back PPI payments.

How our No Win No Fee works:

No win no fee PPI claims are the norm now and along with the fee it’s the main thing to confirm before you let a PPI claims company loose on your case. Here’s how our No Win No Fee works, other companies may do it another way so be sure to ask:

> You start a claim with us

> We see if you have a PPI policy on the borrowing

> If you haven’t then we tell you – your claim is over and you pay us nothing

> If you have got PPI and believe it was mis sold then we start a refund claim with your lender

> If we win a refund, our fee is 25% + VAT

> If we find that the PPI was not mis sold and you aren’t owed any compensation then you pay us nothing

> If the case is not pursued at your request after the first 14 days, a fee is payable.

So if there’s no PPI on the borrowing or your policy was not mis sold then you pay us nothing, but you are reassured in knowing that you weren’t mis sold PPI on that particular credit agreement. Again, this is our No Win No Fee PPI claims policy and others may differ so ask a representative about it before signing anything.

As you may know; you can claim back PPI on your own, but if you don’t have the time or inclination to deal with the phone calls, letters, emails and deadlines then the No Win No Fee agreement allows you to find out if you were mis sold or not without paying a penny if you weren’t.

But how can you offer No Win No Fee?

When a No Win No Fee company looks into your case, their experience will give them a level of certainty about whether you were mis sold or not, for us: an overwhelming majority of the PPI policies we’ve claimed against were mis sold. All No Win No Fee companies will have the odd case that may not end with compensation, but at least the client knows that their case was fought and the outcome was justified.

Shortcut summary: Make sure the PPI claims company you choose is No Win No Fee and that you won’t owe them a penny if: they find you don’t have mis sold PPI; or that your PPI wasn’t mis sold.


This is part 5/15 – continue your PPI claims education…

PPI Claims 101 – 1/15 | What is PPI?
PPI Claims 101 – 2/15 | Should I Bother Making a PPI Claim?
PPI Claims 101 – 3/15 | How To Claim Back PPI Yourself
PPI Claims 101 – 4/15 | How To Find The Best PPI Claims Company
PPI Claims 101 – 5/15 | No Win No Fee PPI Claims Explained
PPI Claims 101 – 6/15 | What is a PPI Template Letter?
PPI Claims 101 – 7/15 | Credit Card PPI Claims
PPI Claims 101 – 8/15 | Mortgage PPI – The Hidden Windfall
PPI Claims 101 – 9/15 | PPI Claims Deadline – Forget One, Remember The Rest
PPI Claims 101 – 10/15 | The Information You’ll Need To Make a PPI Complaint
PPI Claims 101 – 11/15 | What To Do If Your PPI Claim Is Rejected
PPI Claims 101 – 12/15 | The Financial Ombudsman & PPI Claims
PPI Claims 101 – 13/15 | Payment Protection Insurance Consumer Questionnaire
PPI Claims 101 – 14/15 | How Long Does a PPI Claim Take?
PPI Claims 101 – 15/15 | Do I Need To Pay Tax On My PPI Refund?

Think we’ve missed something? Recommend a topic using the comments section below.


By John Gregory

John writes for a as well as a number of financial blogs, he also create content for infographics, FAQ’s and personal finance sites. You can find him on Google+ and Twitter, get in touch – he doesn’t bite. Unless you’ve been mis-selling financial products.



MARCH 23RD 2020

At this time we are continuing business as usual however our team will now largely be working from home. This limits our phone contact availability. Customer support remains available Monday to Friday but please email in to with your query. We aim to get back to you within 48 hours. On receipt of PPI refunds our fees remain payable and can be paid via our website or via BACS. We are also working on some other areas of potential claim for you in connection with your PPI and will be in touch shortly where applicable to present this to you.

IMPORTANT:The last day we can accept a new claim is Friday 23rd August – midday – to ensure the paperwork is properly processed and lodged with your lender before the cut-off time.