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Why We Do It

We’re a close-knit team and each of us plays a vital role in making sure we handle financial claims professionally and efficiently. From our customer service team and claims advisers to our website guys, we’re all focused on full payouts and great service. You may think that financial claims could get a bit boring, but as stuffy as the banks are, we’re reminded constantly why we do what we do through our ‘good news calls’ to happy customers. Every day we’ll receive news of a settlement from a bank, lender or insurer and passing this news on to the customer is what it’s all about. Rex, one of our claim advisers, has even been offered a free holiday by one successful PPI claims customer!

Take a look at our sites

If you want to find out more about making a claim for unfair charges or mis sold PPI, take a look at one of our sites below. Most customers make a claim for both, no matter which site they contact us through. We have some great success stories - if you fancy a read, take a look. Just so you're aware, if you've chosen to pay your invoice online, your credit card statement will read AW-Oracle 442033188334.


MARCH 23RD 2020

At this time we are continuing business as usual however our team will now largely be working from home. This limits our phone contact availability. Customer support remains available Monday to Friday but please email in to info@oraclelegal.com with your query. We aim to get back to you within 48 hours. On receipt of PPI refunds our fees remain payable and can be paid via our website www.oraclelegal.co.uk/payments/ or via BACS. We are also working on some other areas of potential claim for you in connection with your PPI and will be in touch shortly where applicable to present this to you.

IMPORTANT:The last day we can accept a new claim is Friday 23rd August – midday – to ensure the paperwork is properly processed and lodged with your lender before the cut-off time.